Cyber Insurance

Important information: The Cyber insurance is bundled with the Darkweb monitoring service and cannot be sold as a separate product

In a world where our lives are increasingly digital, new threats are emerging that can have real-world consequences. Our insurance offers comprehensive coverage against the growing risks of identity theft, online harassment, and financial fraud. More than just insurance, it’s peace of mind in an always-connected world.

Designed to protect individuals and families from a wide range of digital threats, this insurance provides both financial compensation and professional support when you need it most. Whether you’re facing unauthorized transactions, cyberbullying, or
fraudulent online activity, you’ll have expert help on your side.

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Coverage that understands modern digital risks

The policy covers key digital vulnerabilities, including:
Identity Theft

If someone gains access to your personal information and uses it to open accounts, make purchases, or impersonate you online, you’re covered. This includes legal support and compensation for losses.

Online Harassment

In cases of cyberbullying, revenge content, or harassment, you’ll receive unlimited support to remove offensive or harmful content such as images, videos, fake social media profiles, or leaked personal data.

Legal Assistance

Legal help is included for issues stemming from identity theft or online harassment. Whether it’s filing police reports, navigating digital defamation, or addressing fraudulent financial activity, you're not alone.

Protection for financial losses

Our insurance goes beyond emotional and reputational damage, it also protects your wallet.
Covered financial incidents include:
Fraudulent BankID use

If someone misuses your digital identity via BankID, we’ll help you recover losses.

Stolen credit cards & unauthorized transactions

Whether your card is stolen or your account compromised, we’ve got you covered.

Lost income

If identity theft or fraud leads to missed work or disrupted income, we offer compensation.

Bank fees from phishing attacks

Any service charges or penalties you incur due to fraud are included in the protection.

Unauthorized In-App purchases

If a child under 10 makes purchases on a mobile app without your consent, we reimburse the cost.

Device theft coverage

In the unfortunate event that your mobile phone or tablet is stolen, the policy covers unauthorized SIM card use for up to 48 hours after the theft, giving you time to react and limit further loss.

Safer online shopping

E-commerce fraud is on the rise, and our insurance provides an extra layer of protection when shopping online. You’ll receive compensation if:
  • The item you ordered never arrives.
  • Your order is incomplete.
  • You receive the wrong product.
Whether you’re shopping for clothes, tech, or home essentials, you can buy with confidence knowing you’re protected.

Preventive support included

We don’t just respond to incidents, we help you avoid them. Costs for recommended preventive measures, such as identity protection services or credit monitoring tools, are also covered. This proactive approach helps you strengthen your digital defenses before a threat becomes a crisis..

Where it's available

Currently available in Sweden and Norway, this insurance is provided in partnership with Trygg-Hansa, a leading name in Nordic insurance with a long-standing reputation for trust, support, and customer service.

Key Benefits

Identity theft and online harassment protection
Legal assistance and emotional support
Coverage for lost income and financial fraud
SIM card misuse and online shopping protection
Support for content removal and reputation repair
Available as personal protection for individuals and families

Stay safe, secure, and supported in the digital world with Cyber Insurance because your digital life deserves real-world protection.

“Eye World has played a vital part in our efforts to create the ultimate customer experience”

Siv Bayegan, Business Manager Future Services, Telenor

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FAQ about Cyber Insurance

What is Cyber Insurance?
Cyber Insurance provides financial protection if you suffer losses due to cybercrime or identity fraud.
It’s an individual insurance policy that helps cover costs, legal assistance, and recovery after an incident.
What does the insurance cover?
Depending on your case, you may be compensated for:
Legal assistance
Loss of income
Other financial losses
Preventive measures
Bank fees, online shopping fraud, and more
It’s comprehensive protection for real-world digital risks.
Who is eligible for Cyber Insurance?
The insurance is available to individual customers in Sweden, Norway, and Finland, and is included with our Dark Web Monitoring service.
How do I make a claim?
If you suspect fraud or identity theft, you can contact our support team immediately for guidance.
We’ll help you file a claim, provide documentation, and connect you with legal and financial assistance.
Why should I add Cyber Insurance to my protection plan?
Because even the best security can’t prevent every incident. Cyber Insurance gives you peace of mind and practical help when things go wrong, turning a potential crisis into a manageable situation.

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